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We've been there!
We know the challenge of keeping the customer foremost in mind while balancing operational needs ....
Are you stuck?
Having trouble moving the needle, making progress, changing the status quo? ....
 
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It's true:
52% of consumers who have a bad experience with customer support abandon the company together (forrester)....
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About Driva
About our name:
Pronounced drEE-va, it is derived from the Swedish word "to propel" or "to move forward." This word encapsulates the company's quest to bring actionabe ROI-based solutions to address the challenges of increasingly demanding customers and the complexity of running today's local and global customer support operations.
 
 
 
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