| | | | | | We've been there! | | | We know the challenge of keeping the customer foremost in mind while balancing operational needs .... | | | | | | Are you stuck? | | | Having trouble moving the needle, making progress, changing the status quo? .... | | | | | | | | | | | | |
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| It's true: |
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| 52% of consumers who have a bad experience with customer support abandon the company together (forrester).... |
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Best Services Blog |
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03-21-2008 |
| The Best Service--what is it, anyway? |
| Welcome to the inaugural entry for my Best Service blog! In this post we'll discuss "What is Best Service?" It's all about "challenging customer demand." |
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