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We've been there!
We know the challenge of keeping the customer foremost in mind while balancing operational needs ....
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It's true:
52% of consumers who have a bad experience with customer support abandon the company together (forrester)....
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Best Services Blog
03-21-2008
The Best Service--what is it, anyway?
Welcome to the inaugural entry for my Best Service blog! In this post we'll discuss "What is Best Service?" It's all about "challenging customer demand."
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