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Science of CX: Bill Price / Simple Strategies for Massive Customer Success

Jan 18
Written by Bill Price
Bill Price
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Inside Intercom: CX Expert Bill Price on Creating Frictionless Customer Experiences

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Driva (pronounced drEE-va) is derived from the Swedish word “to propel” or “to move forward.” This word encapsulates the company’s quest to bring actionable ROI-based solutions to address the challenges of increasingly demanding customers and the complexity of running today’s local and global customer support operations.

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